Unify 360

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Business Text Messaging Directly to Your Customers

Text your customers to communicate with them where they are. Unify360’s text messaging platform lets you request reviews, contact leads, and track performance from a centralized dashboard.


    Hey, Joe here, our team will be there in 15 minutes!

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    Unify360’s Review Management Services

    Communicate With Your Customers

    Communicate with your existing base of customers via text message with ease. Engage your customers with service updates to keep your business top of mind.
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    Send Bulk Review Requests

    Send review requests to all of your customers simultaneously with a few clicks. Get hundreds of reviews with a few simple clicks without needing to send requests one by one.
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    Reach Out to Leads Directly

    Reach out to potential customers from the same texting platform. Drive customers through the buyer’s journey with a collaborative platform, supporting your sales staff.
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    Track Company Performance

    Track text-based customer interactions to improve performance and understand what works. Share exceptional text exchanges to help train your staff on what makes the best performance results.
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    Unlimited Chat Storage

    Store all of your chats using Unify360’s unlimited chat storage. Easily review these results with your staff to provide feedback, keeping your best chat exchanges from day one.
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    A Mobile App

    Text all of your customers and track results from your iOS and Android applications. Message your customers from anywhere so you can stay engaged and maintain a competitive edge with responsive communication.
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    Be part of this growing list!

    We look forward to having you join this great group!

    “We are absolutely blown away by how well things are going with unify360! We switched our marketing services over to them in March and the improvement and volume is staggering! If only we had switched to them sooner!”

    Female Customer Review

    Shauna Brown

    “Mac and john and ramon and rest of this team is awesome. they have helped design my new website and also helping me with unify360 software. These guys are awesome to talk to and quick at responding. they did everything i asked of them, no question. I will only use them for now on for all my marketing needs. highly recommend them.”

    Travis Youngs

    Unify360 software with all social media & GBP in one place is awesome! I love the review widget & chat feature on my website! We have customers everyday utilizing the chat to communicate with my team. Great addition to our daily operations!

    Google Review

    Joshua Shelton

    Is texting ideal for business?

    Unify360’s texting platform lets you communicate with customers on a device where they spend much of their time. Here are some ways texting can work for your business:
    • Request bulk reviews with simple messaging templates to do so in seconds
    • Reach out to leads considering your business with a platform they’re familiar with
    • Like live messaging, texting can provide an additional sales platform for your team
    • Get a competitive edge by texting your customers, something that not all businesses do
    • Send service notifications and maintain open communications to engage your customers via text
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    How can I use mass text messaging to grow my business?

    Unify360’s mass text messaging platform has a number of benefits. Here are some examples:
    • Send bulk review requests directly to your customers to gain the trust of other customers
    • Send bulk service notifications to let existing customers know whats going on with your business
    • Send mass texts to your leads to push conversions based on the benefits your business provides
    • Monitor and manage these texts to understand what mass texts get the most engagement
    • Access comprehensive reports to change your business texting strategy
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    Engage Mobile Customers - Increase Responsiveness - Grow Your Business

    Text messaging is an underutilized tool when it comes to engaging customers, drawing reviews, and getting sales. Find out how you can use Unify360’s business text services to help your business grow. Click the button below to learn more.
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    FAQs

    Business text messaging is the use of SMS or messaging apps by businesses to communicate with customers, employees, or stakeholders. It can be used for marketing, customer support, appointment reminders, and other business purposes. You can do all of these, and more, using Unify360’s texting platform.
    Mass text messaging, also known as bulk SMS, allows businesses to send a large number of text messages to multiple recipients simultaneously. This is often used for marketing campaigns, promotions, event notifications, or urgent alerts. Do all of these easily by relying on Unify360’s text platform.
    Yes, mass text messaging is legal, but it must comply with regulations such as the Telephone Consumer Protection Act (TCPA) in the U.S., which requires businesses to obtain consent from recipients before sending messages. Compliance with local and international regulations is essential to avoid penalties.
    Any business that needs to communicate quickly and effectively with a large audience can benefit from mass text messaging. This includes retail, healthcare, hospitality, education, real estate, and service-based businesses. Find out how Unify360’s service-based platform can help you leverage these benefits from text.
    Build a contact list by collecting phone numbers from customers or leads through opt-in forms on your website, social media, in-store sign-ups, or during events. Make sure to obtain explicit consent from users to receive text messages from your business. Unify360’s integrated contact forms can help you grow your contact list.
    Best practices include obtaining consent, keeping messages concise, personalizing content, providing value, sending messages at appropriate times, and including an opt-out option for recipients. This ensures compliance, improves engagement, and maintains a positive brand reputation.
    Unify360 offers a comprehensive text messaging platform that allows businesses to send personalized messages, schedule mass texts, and track performance metrics. Our platform is designed to streamline communication and enhance customer engagement.

    Why Have Call Tracking

    Yes, your technicians can collect reviews from customers while the job well-done is still fresh in their minds! You benefit from the ease of use that we provide while having a clearer picture of how your market perceives you. We do not just provide a bird’s eye view; you get the complete picture of your standing among your customers!

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    Discover What Drives Your Users

    Gain the insights that will transform your product. Connect with us today.

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    Discover How Unify 360 Can Transform Your Business Today – Book Your Free Demo!

    • Convert Leads
    • Smarter Workflow
    • Scale Up
    Highlight your expertise through your business’s reviews
    Engage and connect with one social media tool
    Interact, communicate, and chat toward your success









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