More Reviews +
Better Rankings =
Happy Business
Streamline your review process, respond and manage with AI and track performance and reputation on an employee level. Stay ahead of the competition!
AI Powered Reputation Software Features
Effortlessly Send Review Invites - Text or Email + Automation
- Easily send review invites automatically leveraging templates or AI to write SMS and Email invites. Choose which platforms to receive reviews on and push send!
- Tag an employee to understand each employee's impact on generating reviews and your overall reputation score. Track employee reputation performance for internal incentive programs.
Collect Negative Feedback before Bad Reviews Happen
- Customize your initial survey question to know if the customer had a good or bad experience. Allow upset customers to send negative feedback directly to your management staff to contact them and turn their bad experience into a good one.
- Bad reviews typically happen because upset customers are not being escalated and communicated with by upper management. The most important feedback you get will be from unhappy customers. Unify Reviews allows you to make upset customers happy before bad reviews hurt your reputation.
Employee Level Reputation Tracking
- Tag reviews to employees when sent or received.
- Track company reputation at an employee level.
- See the number of reviews each employee receives.
- View each employee's average review score.
- Filter and view reviews for specific employees.
- Use data to reward employees for positive impacts on reputation.
CUSTOMIZATIONS
Why You Can't Live Without It
No Risk To Try, Everything To Gain
30 Day
Guarantee
No Annual
Contracts!
Low
Cost!
Unlimited
Users
Why Unify Reviews Alerts are Important
Boost Customer Engagement by Responding to Positive Reviews
Gain Operational Insights Quickly
Stand Out as a Responsive Business
Elevate your Home Services Business
Our automated text follow-ups help you collect more reviews, while our initial survey question prevents negative feedback. Motivate your technicians with our staff-level tracking system and seamlessly integrate our review link into your Field Service Management System.
Get Reviews - Grow Your Business - Know Your Customers
Customer reviews aren’t just the vehicle to get your business recognition; they are a wealth of information that can help your business grow. Find out how Unify360’s platform can help you use this information to boost your income and increase customer loyalty.
FAQs
Customer reviews are crucial as they build trust and credibility, influence potential customers’ decisions, and improve your business’s online visibility through better SEO rankings. Unify360’s Centralized Dashboard makes it easy to collect, monitor, and manage reviews from various platforms in one place, ensuring you don’t miss any valuable feedback.
You can encourage reviews by asking customers directly after service, sending follow-up emails, or offering small incentives. With Bulk Send Requests from the Unify360 dashboard, you can automate the process of requesting reviews from multiple customers at once, increasing your chances of receiving feedback.
Respond promptly and professionally, address the customer’s concerns, and try to resolve the issue. Showing that you care about feedback can turn a negative experience into a positive one. Unify360’s Negative Review Mitigation feature reroutes potentially damaging reviews for internal resolution before they are published, allowing you to address issues privately.
Use a centralized platform to monitor and respond to reviews, automate responses where appropriate, and stay informed about new feedback. The centralized dashboard allows you to manage all your reviews in one place, and automated responses ensure timely engagement with your customers.
Yes, you can gather reviews on-site by making it easy for customers to leave feedback immediately. Utilize QR Code Reviews with Unify360, enabling customers to scan a QR code and leave a review on the spot, streamlining the process and capturing more in-the-moment feedback.
Set up real-time alerts to be notified whenever a new review is posted, allowing you to respond quickly. With real-time alerts, Unify360 keeps you informed of new reviews as they come in, helping you stay ahead of the competition and respond promptly.
Yes, having mobile access to your review management system is crucial for busy business owners. The Mobile App for Android and iOS allows you to manage your reputation and reviews from anywhere, ensuring you stay connected and responsive even while on the move.
Consistently gather positive reviews, respond to feedback, address negative comments, and maintain a strong online presence. Unify360 offers comprehensive tools, including automated responses and real-time alerts, all accessible from a single centralized dashboard to enhance and manage your online reputation effectively.
Integrations
