Live Chat Platform
Communication Made Easy with Unify360
Only 9% of businesses leverage live chat services on their website. Take advantage of Unify360’s live chat platform—the tool you need to improve how you communicate with customers.
Connect and Convert With a Single Platform
Unify360’s new and improved contact section is packed with features that make client interaction and lead conversion more seamless than ever.
All The Tools You Need to Send and Receive Messages
With Unify360’s contact section, you can now manage emails and messages across a wide range of channels.
Make Connections Whenever, Wherever
The contacts section also works as an address book. With this, you can view, update and create new contacts, or send a message directly.
Catch Up Fast With AI Conversation Summaries
You will never be at a loss for words with the AI response helper—watch as the tool helps you summarize messages and craft timely replies.
Website Live Chat
Response time matters in converting leads. The website chat feature lets your team answer queries as soon as they are asked, allowing you to give the best customer experience possible.
Run a Better Business With Unify360
Never Miss a Lead
Filter messages that matter. The Omnichannel inbox lets you stay on top of building relationships and nurturing leads.
Improve Global Business Communication Potential
Multinational setups are here to stay. No matter where your team members are based, Unify360 live chat allows you to touch base with them in one organized and convenient place.
Internal Company Communication
The live chat platform’s internal message note feature allows for better collaborative potential. It lets you and your team be on the same page while providing solutions to customers.
Utilize Cloud Storage
Save, archive, and collect important files using the cloud storage feature, allowing for improved data management.
No Risk To Try, Everything To Gain
Zero
Lock in Contracts
15%
Cheaper Price Match
Guarantee
Guarantee
100%
30 Days Satisfaction
Money-Back Guarantee
Money-Back Guarantee
Importance and Benefits
OFFERING BENEFITS IN MONITORING
Keeping You On Top of Customer Interactions
Don’t Drop The Ball
Communicate Like a Pro With Unify360
Response Time Monitoring
Analytics
The ultimate accountability tool. Monitor how fast your team responds to queries and make improvements as needed.
Stay Punctual With Timely
Reminders
Don’t let delays tarnish your brand. Communication reminders give you the means to never miss a beat with your dealings.
Manage Escalations
Like a Pro
Transparent and timely communication is critical to effective escalation management. Unify360 allows you to handle escalations in an expedited manner.
Accessible History
Step 1
Ideation
Step 2
Organize
Step 3
Hit Your Targets