The average home service company takes hours to respond to a new lead. The homeowner has already hired someone else — and Google noticed. Slow response doesn’t just lose the job — it lowers your Local Services ranking, so you get fewer leads next month, at a higher cost.
Unify360’s AI answers every lead in seconds — texts, chats, form fills, and Google LSA — 24/7, in your company’s voice.
You already know a missed call is a lost job. Here’s the part most contractors don’t see: platforms like Google Local Services factor responsiveness into who shows up first. Slow replies compound — fewer impressions, fewer leads, higher cost per booked job.
Your leads aren’t coming from one place anymore. Webchat, Facebook, Instagram, text, email, contact forms, Google LSA — seven doors into your business, and most companies are only watching two.
Homeowners hire the first company that responds.
of customers buy from the first business to respond
Source: Podium 2025
Every channel — webchat, Facebook, Instagram, text, email, forms, and Google LSA — flows into one inbox. Our AI Agent engages instantly, 24/7, qualifying every inquiry the moment it arrives: name, contact, address, service needed, preferred time. Nights, weekends, and the storm-day surge — nothing rings out.
The moment a lead is qualified — or asks for a person — it routes to your team with the full conversation attached. Every message lives in one customer timeline, assigned to a team member, so nothing falls through the cracks between “interested” and “booked.”
See which channel every lead came from, how fast it was answered, and what it turned into. Stop guessing which marketing dollar booked the job.
Your office manager is great. She’s also asleep at 2am, on the other line at noon, and off on Sunday. The Unify360 AI Agent answers in seconds, every time — trained on your services, your service area, and your voice. You control exactly what it discusses, down to whether it quotes prices.
Your office manager is great. She’s also asleep at 2am, on the other line at noon, and off on Sunday. The Unify360 AI Agent answers in seconds, every time — trained on your services, your service area, and your voice. You control exactly what it discusses, down to whether it quotes prices.
Before Unify360 existed, our team spent over two decades helping home service companies grow — running campaigns for thousands of contractors and listening to more than 500,000 real homeowner phone calls.
That experience revealed something most software companies never see: the contractors who grow fastest aren’t the ones spending the most. They’re the ones who respond first, answer every channel, and show up consistently everywhere a homeowner looks.
Unify360 wasn’t built from a pitch deck. It was built from those patterns — the ones we watched decide who got hired, half a million calls at a time.
When someone asks Google or an AI assistant “who’s the best plumber near me,” they get a shortlist — not ten blue links. What puts you on that shortlist: fresh reviews, fast responses, and a consistent presence everywhere your business appears.
Automated review requests by text and email, on-brand responses, and performance tracking. More reviews, answered faster, working for your ranking around the clock.
Consistent content across every platform from one place — scheduling and analytics. Presence without the Tuesday-night posting session.
All features included with every plan — one subscription, full access.
centralize every lead from webchat, Facebook, Instagram, contact forms, SMS, email, and Google LSA in one dashboard — reply and follow up anytime, all from one place
instantly engages and qualifies inbound leads, 24/7
automatically collects name, phone, email, address, service needed, and preferred date/time
conversations route to your team the moment a lead is ready or asks for a person
every message across every channel kept in one customer history
assign conversations to team members so nothing falls through the cracks
see which channel each lead came from
coordinate your crew without leaving the platform
send review invites automatically after every completed job
send invites manually anytime, plus QR codes for in-person requests
centralize all reviews in one dashboard and reply in one spot
replies to new reviews for you, on brand, as they come in
automatically reply to your entire backlog of past reviews, on brand
showcase your best reviews directly on your website
launch review request campaigns to your whole list
resolve customer issues directly before they escalate
connect Facebook, Instagram, Google Business Profile, LinkedIn, Pinterest, X, TikTok, and YouTube in one dashboard
publish across all platforms with your own content or branded AI-generated content
AI sentiment analysis surfaces your best reviews and reposts them across your social platforms
schedule multiple posts across every platform at once
plan your entire month of social content in minutes
post approval pipelines for teams that need sign-off before publishing
save your own content and reuse it anytime
mobile app, email, and SMS — opt in to any event you want
manage all your business branches from one central login
unified reporting dashboards across messaging, reviews, and social
manage your leads, reviews, and social channels on the go
automatically scan and merge duplicate customer contacts
invite your team and restrict access with custom role-based permissions
connect Unify360 events to your existing CRM, scheduling, or field service software
customize outgoing messages and review request templates automatically with local business data
Book a demo and we’ll show you — on your own channels — where leads are coming in, how fast they’re being answered today, and what an AI Agent answering in seconds does to that math.
