Keep Your Auto Glass Business Ahead With AI
Turn every cracked windshield inquiry into a confirmed job with Unify360. Our AI-powered platform helps auto glass shops manage messages, schedule repairs, request reviews, and post to social media, all from one connected dashboard built for the auto glass industry.
Build a Smoother Customer Experience
One Inbox for Every Customer Touchpoint
Your customers don’t limit themselves to one method of contact. They’ll text, email, DM you on social platforms, use your website form, or even message through Google Business. In fact, 73% of consumers engage with brands across multiple channels during a single interaction.
Unify360 gathers every message—whether it comes from SMS, Facebook Messenger, Instagram, email, or contact forms—into a unified inbox. No more toggling between platforms or missing leads buried in one channel. Conversation threads stay linked across channels so your team can see full context, avoid repeating questions to customers, and pick up where someone else left off.
With full visibility across all channels, your team keeps momentum on every conversation and no lead slips through the cracks.
Respond Faster, Schedule More Repairs
When a chip spreads across a windshield, customers reach out as soon as possible and expect the same from you. According to data, 53% of consumers are likely to abandon a purchase if they don’t get a quick response from a business.
Unify360’s AI Messaging keeps your response times sharp with smart automation and built-in oversight. The platform sends instant alerts for new or unreplied chats, summarizes message threads for faster context, and allows managers to reassign conversations between staff members. You can control who receives notifications, ensuring every inquiry is answered by the right person at the right time.
Reputation That Reflects Reliability
Drivers depend on trustworthy businesses to handle something as safety-critical as glass replacement. Studies show that 91% of customers trust online reviews as much as personal recommendations, making your digital reputation one of your most valuable assets.
Unify360’s AI Reviews automates the review process so feedback flows in consistently after every service. Customers receive personalized requests via text or email, and positive reviews are encouraged to be posted directly to Google or Yelp. Negative responses, on the other hand, are routed privately so your team can address concerns before they affect public perception.
You can monitor review trends, track employee performance, and measure satisfaction scores from one intuitive dashboard that keeps your reputation strong and your customers loyal.
Stay Active Online Without Hassle
Visibility drives trust, and trust drives bookings. According to research, almost 77% of consumers say they’re more likely to choose a business they follow on social media. Auto glass shops that post consistently build name recognition long before a crack turns into a repair job.
AI Social makes maintaining that visibility effortless. It generates polished, branded content that highlights your expertise, like showcasing before-and-after jobs, sharing seasonal safety tips, or promoting mobile repair services. The built-in Canva integration lets you edit and customize posts easily, while automated scheduling ensures a steady presence on Facebook, Instagram, and Google Business.
With every post, your business stays connected to customers and builds familiarity that pays off when they need quick, trusted service.
Tools That Help Your Team Work Smarter
Behind every smooth customer experience is a team that’s organized and equipped to handle demand. Unify360 supports your entire staff with features designed for efficiency and collaboration.
Features like the “Text Us Now” widget encourage instant contact from potential customers. The mobile app allows you to stay connected on the go, while push notifications ensure every inquiry is seen and handled quickly. With full team visibility and streamlined workflows, your shop can handle more leads without adding extra workload.
FAQs
Q: How does Unify360’s AI assist my team?
A: The AI acts as a co-pilot, not a replacement. It automates routine communication and drafts responses while allowing your staff to review and approve every message before it’s sent.
Q: How can I measure the results from Unify360?
A: The platform includes detailed analytics that track response times, lead conversions, review generation, and social media engagement, helping you see exactly how AI impacts your bottom line.
Q: Is training required to use Unify360’s AI tools?
A: Minimal training is needed. The interface is designed for ease of use, with clear navigation and built-in guidance. Most teams adapt quickly, typically within the first day of using the platform.
Clearer Communication. Stronger Business.
Every successful auto glass company runs on trust, timing, and teamwork. Unify360 helps you master all three. Our AI-powered tools keep your operations running as smoothly as your finished installations.
See how Unify360 can help your shop build lasting connections and grow with every repair. Book a demo today.
