AI Tools Built for Law Firms to Grow and Serve Clients
Unify360 enables law firms to enhance client engagement, win more cases, and maintain strong client relationships using AI-driven tools built for legal practices.
Communication That Strengthens Client Trust and Operational Efficiency
Unify360’s AI Reviews module helps your firm prompt satisfied clients to leave reviews, while handling negative feedback privately so your public reputation stays protected. Every review request, response, and analytics dashboard is managed in one place.
Create, schedule, and publish legal content across LinkedIn, Facebook, and more, complete with branded visuals. Analytics help you see which posts generate engagement and traction.
From new potential clients to ongoing case correspondence, AI Messaging keeps discussions organized. It can summarize long threads, draft replying suggestions (based on firm style), and route conversations to the right attorney or paralegal. With these tools, law firms reduce back-and-forth delays and maintain consistency in tone and responsiveness.
Unified Messaging: Better Client Intake and Case Updates
Clients expect clear, timely communication, whether they’re asking about initial consultations, status updates, or billing. But many firms struggle: a “secret shopper” survey found only 40% of firms answered phone calls, and just 33% responded to email inquiries.
With Unify360’s all-in-one inbox, firms can avoid those lost opportunities. Internal reassignment ensures the right team member handles each message. Push alerts and reminders reduce the chance of stale or forgotten threads. Clients feel heard, and your firm captures more leads successfully.
Elevate Your Firm’s Credibility With Review Intelligence
Strong testimonials influence prospective clients. Since 90% of consumers check reviews before hiring legal services, a proactive reputation strategy is essential. Unify360 automates review invitations, classifies feedback, and suggests polished responses that align with your firm’s voice.
By managing your public reputation from one dashboard, you gain insight into client sentiment, identify strengths, and address complaints immediately, ensuring your online presence reflects the quality of your legal work.
Social Presence That Drives Leads and Trust
Digital visibility is a core channel for law firm growth: 71% of law firms say they’ve gained new leads via social media. AI Social helps your team deliver relevant content, from legal tips and FAQ explainers to case results (anonymized) and firm news, without the overhead of full-time content creation.
Engagement benchmarks for legal firms suggest 2–5% rates on LinkedIn and 1–3% on Facebook/Instagram. Unify360 helps you monitor those metrics, test what content resonates, and optimize future posting, turning your social channels into reliable pipelines.
FAQs
Q: How do you protect client confidentiality while using AI?
A: Unify360 is built to preserve privacy and security. Messaging threads remain secure, and sensitive feedback can be collected privately. You control what goes public. Our systems are designed so the tool supports, not overrides, your firm’s compliance protocols.
Q: Can Unify360 adapt to different practice areas (litigation, corporate, family law)?
A: Absolutely. The AI tools can be trained with your firm’s terminology, workflow guidelines, and tone. Whether your focus is litigation updates or transactional briefs, the system learns your context.
Q: What support is available if the legal team needs help?
A: We provide onboarding, live support, and a knowledge library with best practices geared to law firms. We’ll collaborate with your team to ensure smooth adoption.
Law Firms Choose Unify360
Unify360 helps legal practices convert inquiries more reliably, deepen client satisfaction, and present a polished, trustworthy online presence. With AI-powered messaging, review management, and social content tools, your team can spend less time juggling communication and more time advising clients.
Request a demo to see how it works in your practice.
