Next-Level Communication, Reviews, and Social for Aesthetic Practices
Modern medical spas face an ongoing challenge: attracting new clients while maintaining exceptional service for existing ones. With more than 72% of patients turning to online reviews when choosing a healthcare provider, digital engagement is no longer optional. Unify360 gives your medical spa the means to strengthen reputation, streamline communication, and convert interest into long-term relationships.
What We Offer: Smarter Growth for Medical Spas
At Unify360, our platform is built around three core tools that help medical spas attract, convert, and retain more patients. Each solution is designed to handle the background work of communication and reputation, freeing your staff to focus on patient care.
Build a stronger reputation by refining how your spa collects, manages, and responds to client feedback.
Stay visible and consistent online with tools that simplify how you create, schedule, and track content across major social platforms.
Accelerate response times and never miss a patient inquiry with an easy-to-manage omnichannel inbox that keeps every conversation organized and accessible.
Intelligent Messaging That Enhances Patient Care
Prompt communication can be the difference between a scheduled appointment and a lost lead. Unify360 consolidates every message (text, email, Facebook, Instagram, and website contact forms) into a single dashboard. No inquiry goes unanswered, and every staff member stays informed.
With AI-powered messaging, your team can:
- Summarize lengthy message threads for quicker context.
- Draft polished replies to maintain professionalism.
- Assign chats across team members for efficient handling.
- Get real-time alerts for unanswered conversations.
Medical spa clients often research treatments thoroughly before booking. Unify360 supports that journey with faster, clearer communication that feels personal, professional, and attentive.
Improved Review Management for a Stronger Online Presence
Client reviews are a direct reflection of your spa’s reputation. Studies show that patients view online ratings and reviews as a reliable source of information, with 83% trusting them more than personal recommendations. Unify360’s AI Reviews helps you manage this critical factor with confidence.
Key benefits include:
- Automated review invitations sent via text or email.
- Smart responses generated to match your tone and service standards.
- Private collection of negative feedback before it reaches public platforms.
- Performance tracking to understand trends and identify areas of improvement.
By streamlining feedback, your spa builds credibility, earns more positive visibility, and strengthens local search rankings on platforms like Google Maps.
Social Media Content That Engages and Converts
A consistent, professional social presence is vital in the aesthetics industry, where visuals and authority drive client decisions. Unify360’s AI Social provides tools to create and schedule content that resonates with your audience.
With built-in Canva integration, customizable image generation, and scheduling capabilities, you can:
- Publish across multiple platforms in less time.
- Showcase treatments, specials, and staff expertise.
- Track engagement to refine your strategy.
Since 54% of social media users research products and services before purchasing, your spa benefits directly from a polished, reliable online voice powered by AI.
A Platform Designed for Team Efficiency
Medical spas thrive on coordination, and Unify360 ensures your staff stays aligned. Internal chat options allow for quick updates among team members. The global reassignment feature ensures client conversations are never left in limbo. Push notifications through the mobile app keep your staff responsive, even on the move.
The built-in “Text Us Now” website widget invites potential clients to begin conversations instantly, reducing friction and increasing lead capture. Every feature is designed to support smoother workflows so your spa can focus on exceptional treatments while technology handles communication.
Frequently Asked Questions
Q: Can Unify360 be used by multiple team members simultaneously?
A: Yes. The platform is designed for team efficiency, allowing for multiple users to access and manage communications, reviews, and social content from a single, centralized dashboard. Features like chat reassignment and internal communication tools ensure your entire staff can collaborate effectively.
Q: How does the AI personalize its responses for our specific spa?
A: Our AI is trained on your spa’s specific tone, services, and frequently asked questions. As you use the platform, the AI learns from your team’s interactions and feedback, allowing it to generate responses that are customized to your brand and maintain a consistent voice.
Q: What kind of return on investment can we expect from Unify360?
A: The value of Unify360 is multifaceted. By streamlining communication, you reduce missed leads and free up staff time. The automated review process helps you build a stronger reputation, which in turn attracts more new clients, while enhanced social presence keeps your practice top-of-mind. These benefits contribute to improved client acquisition and retention, leading to sustainable growth.
Shape the Future of Patient Experience with Unify360
The most successful medical spas are the ones that adapt quickly to patient expectations while maintaining a standard of care that builds trust. Unify360 helps you move beyond transactional interactions and create meaningful connections that drive loyalty. By combining advanced AI with an understanding of how patients search, communicate, and decide on treatments, we give your practice the edge to grow sustainably in an increasingly digital marketplace.
Schedule a demo today.
