Get Reviews for Your Business
Over 50% of customers trust reviews as much as personal recommendations. Unify360 helps you get these reviews so you can turn visitors into customers.
Features
AI Powered Reputation Software In Action
START THE
REVIEW CAMPAIGN
- Automated or Manually Start Review Request Campaign using email and text.
- Tagging an employee to attribute review to the system automatically sends the invite, tracks and follows up.
INITIAL CATEGORY
SURVEY QUESTION
- The customer opens up a review request and is asked a survey question , if they say they didn't have a good experience they are sent to leave negative feedback which you route to your staff and automated negative feedback response goes out to the client.
- If a client said on a survey question they had a good experience they are routed to leave review. Upon leaving review their location is mapped for reference and notification goes to staff to respond to review from dashboard or mobile app.
EMPLOYEE / STAFF MANAGEMENT
- Analysis... After review is left it is stored in history, review change and score tracked, employee level tracking is updated on review and reputation impact on an employee level.
CUSTOMIZATIONS
Why You Can't Live Without It
Customize all review invite templates and negative feedback automated messaging.
Create a website widget to show all your best reviews on your website.
Generate QR code to send or print to send or give to customers to leave feedback or review easily.
No Risk To Try, Everything To Gain
Zero
Lock in Contracts
Guarantee
Money-Back Guarantee
Why Unify Reviews Alerts are Important
Boost Customer Engagement by Responding to Positive Reviews
Gain Operational Insights Quickly
Stand Out as a Responsive Business
Why reputation management is important for home service businesses
- Collect reviews from the field with QR codes.
- Send bulk review requests to your customers.
- Personalize individual review requests directly from the dashboard.
- Showcase positive reviews with our website widget.
- Publish reviews seamlessly with built-in social media integrations.
Get Reviews - Grow Your Business - Know Your Customers
Customer reviews aren’t just the vehicle to get your business recognition; they are a wealth of information that can help your business grow. Find out how Unify360’s platform can help you use this information to boost your income and increase customer loyalty.
FAQs
Customer reviews are crucial as they build trust and credibility, influence potential customers’ decisions, and improve your business’s online visibility through better SEO rankings. Unify360’s Centralized Dashboard makes it easy to collect, monitor, and manage reviews from various platforms in one place, ensuring you don’t miss any valuable feedback.
You can encourage reviews by asking customers directly after service, sending follow-up emails, or offering small incentives. With Bulk Send Requests from the Unify360 dashboard, you can automate the process of requesting reviews from multiple customers at once, increasing your chances of receiving feedback.
Respond promptly and professionally, address the customer’s concerns, and try to resolve the issue. Showing that you care about feedback can turn a negative experience into a positive one. Unify360’s Negative Review Mitigation feature reroutes potentially damaging reviews for internal resolution before they are published, allowing you to address issues privately.
Use a centralized platform to monitor and respond to reviews, automate responses where appropriate, and stay informed about new feedback. The centralized dashboard allows you to manage all your reviews in one place, and automated responses ensure timely engagement with your customers.
Yes, you can gather reviews on-site by making it easy for customers to leave feedback immediately. Utilize QR Code Reviews with Unify360, enabling customers to scan a QR code and leave a review on the spot, streamlining the process and capturing more in-the-moment feedback.
Set up real-time alerts to be notified whenever a new review is posted, allowing you to respond quickly. With real-time alerts, Unify360 keeps you informed of new reviews as they come in, helping you stay ahead of the competition and respond promptly.
Yes, having mobile access to your review management system is crucial for busy business owners. The Mobile App for Android and iOS allows you to manage your reputation and reviews from anywhere, ensuring you stay connected and responsive even while on the move.
Consistently gather positive reviews, respond to feedback, address negative comments, and maintain a strong online presence. Unify360 offers comprehensive tools, including automated responses and real-time alerts, all accessible from a single centralized dashboard to enhance and manage your online reputation effectively.
Highlight your expertise through your business’s reviews
Engage and connect with one social media tool
Interact, communicate, and chat toward your success
